Our services, tailored
to fit your needs.

From quick diagnostics to expert fitting and tool hire, our service offering is built to support every stage of your repair or upgrade.

Tire Fitting

We’ll fit and balance your new tires while you wait - fast and hassle-free with 100 mile guarantee.

Part Installation

Let our experts install your parts correctly the first time — no guesswork needed.

Diagnostics Check

We’ll run a full diagnostic to find faults and recommend the right solution.

Equipment Hire

Hire our equipment, from diagnostic tools to hoists - perfect for DIY repairs and weekend fixes.

Remote Support

Get help diagnosing issues from home with expert guidance over a video call.

Expert Repair

Bring your vehicle to our Repair Center for expert diagnostics and fast fixes.

 

How can we help?

Need it installed?

Book a fitting with our team and have your part professionally installed - quickly, safely, and with no guesswork.

Get back on the road

Bring your vehicle to our Repair Center for expert diagnostics and fast fixes – handled by skilled technicians using quality parts and trusted tools.

If you can't come to us, we can come to you. Just let us know in the 'Details' below.

Get expert insight

Whether in-person or online - for diagnostics, fault finding, or general advice. Our experts will help you identify the issue and guide you toward the right fix.

Looking to hire equipment?

We offer 3, 7 or 14 day hire.

View more

We are Alpha

We’re a team of car part specialists and experienced technicians, here to make vehicle repair and maintenance easier. From supplying quality parts to providing expert auto services - including diagnostics, fittings and tool hire.

Over

142k

products sold

Established

12

years

Carried out

78k

repairs

With

95%

positive reviews

Top Support Provider

Voted one of the most trusted and responsive independent parts and service teams by GarageNet Reviews in 2025.

78,000 Jobs Completed

From diagnostics to fittings, we’ve successfully supported thousands of happy customers across the US and the EU.

Best New Auto Brand

Recognised by The Motor Trade Journal for innovation in hybrid services, tool hire, and customer-first support.

12 Years Strong

Proudly providing reliable parts, expert advice, and professional service since the day we opened our workshop doors.

More about us

Technology partners

We integrate with trusted platforms to help deliver a smoother, smarter experience — from secure payments and cloud-based tools to fast fulfilment and connected support.

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Need remote support?

Explore the different packages we offer below.

FREE

$0

For casual DIYers who want quick help identifying basic issues.

✔ Basic Troubleshooting via Email
✔ Access to Help Articles
✔ Limited Error Code Lookup
✔ Community Forum Support
✔ 24-hour Response Time

Book

LITE

$25

Ideal for hobbyists or small garages needing reliable support.

✔ 15-Min Diagnostic Call
✔ Real-Time Fault Walkthrough
✔ Email Follow-Up with Next Steps
✔ Basic Repair Suggestions
✔ 4 hour priority response

Book

PRO

$50

Built for mobile mechanics and serious DIYers.

✔ 30-Min Video Call
✔ Full-System Scan Support
✔ Live Sensor Data Interpretation
✔ Custom PDF Diagnostic Report
✔ Same-Day Priority Response

Book

ENTERPRISE

CALL

For fleet managers or repair networks with ongoing needs.

✔ On-Demand Remote Diagnostics
✔ Dedicated Account Technician
✔ Custom Workflow Integration
✔ Weekly Reports & Analysis
✔ Phone, Video & Chat Support

Book

BOOK YOUR VEHICLE HEALTH CHECK

COMPREHENSIVE INSPECTION

Quick but thorough checks of key systems - from brakes and tires to fluids and filters.

EXPERT DIAGNOSTICS

Identify hidden faults and warning codes with professional-grade scanning equipment.

PEACE OF MIND

Know your vehicle is road-ready and safe before long journeys or MOT tests.

No stone unturned

We begin with a full walkaround and under-the-hood check of your vehicle’s essential systems. Our technicians inspect brakes, tyres, suspension, fluid levels, lights, wipers, and more — looking for wear, leaks, and potential safety concerns.

This isn’t a rushed once-over — it’s a methodical review to make sure everything’s functioning as it should, and that you’re not caught off guard by hidden issues.

Finding hidden faults

If your dashboard has warning lights or you’ve noticed unusual performance, we’ll run a full system scan using advanced diagnostic tools.

We check your engine management system, battery health, and any fault codes stored in the vehicle’s memory.It’s the same kind of equipment used in professional workshops - giving you reliable answers and saving you from guesswork.

Back on the road

At the end of the check, we give you a clear, no-pressure summary of what we found. If there are any concerns, we’ll explain them in plain terms and advise on next steps.

You’ll know exactly where your vehicle stands — whether you need to take action now, or just keep an eye on things. It’s a simple way to drive with confidence, knowing your car’s been properly looked over by experts.

Book now

“Fast, reliable service and solid support - makes running our garage smoother every time.”

John Barker
Owner, Mercs Garage

Trusted by teams at

  • Support

    Already purchased and have a question about your product? Try our FAQs.

  • Returns

    We understand things don't always work out. Visit our returns pages for more.

  • Shipping

    Want to track your order, or get an idea how long delivery may take or see our policy?

Scan & identify fault codes

Turn your phone into a powerful diagnostic tool - scan, identify, and fix with confidence. Join the thousands already using our app.

Google Play

Download now

App store

Download now

Microsoft Store

Coming soon

Orders

What payment methods do you accept?

We accept a variety of payment methods including credit and debit cards, PayPal, Apple Pay, and Google Pay. For a complete list of accepted payment methods, please refer to our Payment Options section.

What is your return policy?

We offer a 30-day return policy on all items. Products must be returned in their original condition and packaging. Some exclusions may apply. Please visit our Returns & Refunds page for more details.

Can I change or cancel my order?

You can change or cancel your order within 24 hours of placing it, as long as it has not yet been dispatched. Please contact our customer service team immediately if you need to make a change.

Products

What types of auto parts do you carry?

We stock a wide range of high-quality car parts, including engine components, brakes, exhaust systems, suspension, electrical parts, and more.

How do I know if a part is compatible with my vehicle?

Each part listed includes detailed specifications and compatibility information. If you're unsure, our customer support team is happy to assist you.

Can I return a part if it doesn’t fit?

Yes, we offer returns on parts that are unused and in original condition. Please refer to our returns policy for more details.

How long does shipping take?

Shipping times vary based on location, but we aim to get your parts to you as quickly as possible. You can check the estimated delivery time during checkout.

How can I find the part I need?

You can search our website by part name, vehicle make and model, or category. If you're still unsure, contact our support team for help.

Do you offer warranties on your products?

Yes, all our products come with a manufacturer's warranty. The duration and terms of the warranty vary by product and manufacturer. Additional extended warranty options may be available for purchase.

Shipping

Do you ship internationally?

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary depending on the destination. Please visit our Shipping Information page for detailed information about international shipping options and costs.

How can I track my order?

Once your order is shipped, we will send you an email with a tracking number. You can use this number to track your order directly on our website under the "Track My Order" section or through the carrier’s website.

Still can't see it? Get in touch.

Your project?
Let's talk.

Get in touch